Refund Policy
This refund policy
applies to all products and services, however each may be treated
differently. Please read it carefully, as these are the terms we
will abide by should you request a refund.
Information Downloadable
Products: These are products
which are completely downloadable (e.g. MP3, PDF, etc.), and excludes
programs which include any form of Thought Shifting™, Quantum
Thought Shifting™, or "Shift Packs".
- 30 days from purchase or less = Full refund
available (see refund method and terms below.) You must simply
specify the reason in writing.
- 31 + days: No refund available
"Hard" Products: These are products which must be shipped to you in one
form or another, regardless of whether or not they are combined with,
bundled, or offer as a bonus any downloadable products. E.g.
CD's, DVD's. Action Guides, Journals, Clothing, etc. This and
excludes programs which include any form of Thought Shifting™,
Quantum Thought Shifting™, or "Shift Packs".
- 30 days from purchase or less = Full refund
available (see refund method and terms below), minus a handling fee in
the US of $7.50 for single items (U.S.) or $10.00 for 2 -3 items,
or $15.00 for 4 or more items. Add $5 to each category for
international items. You must pay for return shipping, and you
must simply specify the reason in writing.
- 31 + days: No refund available
"Shifting" Programs &
Services: These are programs
which include Thought Shifting™, Quantum Thought Shifting™,
or "Shift Packs", regardless of whether they are bundled with, or
offer as a bonus, any hard products and/or downloadable products.
This includes "Home Study" programs, live programs, groups, and
private. If you have purchased a shifting home study
program, your "start" date is the date you purchased the package.
These programs are
designed as a complete program. As such, harm can come to you, fellow
participants, RAGLAND, and RAGLAND’s business when clients leave
the program once it is started, and before program completion. For this
reason, no refunds will be granted once the program has begun
(according to the published date), or on or after your first private
session if you are a private client. The only exception is when you
purchase the program by levels (I.e. Level 1, then Level 2, etc.) and
in that case when you purchase the levels ala cart you may complete one
level at a time, but you may not leave (receive a refund) mid-program
within that program or package that you purchased.
Should you need to cancel
for any reason prior to the program start date, our refund policy
reflects the fact we incur expenses before the program starts, we plan
groups around who has signed up, we risk being unable to replace your
spot since it is a lengthy commitment so people need lead time to sign
up, it was reserved for you, and we may have turned others away to
reserve your spot. If you request and are granted a refund, your
shift will be reversed at Ragland's sole discretion. (This is the
legal mumbo jumbo that just keeps people from cheating. Most
people are honest and would never buy the program just to get the shift
and refund it, anyway.)
Live Level 4 programs
-- Refund or Credit (you may apply towards the same future
program within one year of purchase for Levels 1-3 and two years for
Level 4). Program must be paid in full to track credit.
- 3 days (72 hours) from purchase = Full refund
available
- 60 + days before start date: 100% credit
towards another program within 2 years
- 31 – 59 days before start date Credit less 10%
of full price
- 15 – 30 days before start date
Credit Credit 25%
- 8 – 14 days before start date Credit less
50% of full price
- 0 – 13 days before start
date Credit less 70% of full price
- No other refunds or credits available
Live Level 1-3
programs -- Refund
or Credit (you may apply towards the same future program within one
year for Levels 1-3 and two years for Level 4). Program must be
paid
in full to track credit.
- 3 days (72 hours) from purchase = Full refund
available
- 60 + days before start date: 100% credit
towards another program within 1 year
- 31 – 59 days before start date Credit less 10%
of full price
- 15 – 30 days before start date
Credit Credit 25%
- 8 – 14 days before start date Credit less
50% of full price
- 0 – 13 days before start
date Credit less 70% of full price
- No other refunds or credits available
Home Study programs --
- 3 days (72 hours) from purchase = Full refund
available
- 4 - 30 days from purchase Refund: Full refund
minus $50 processing fee, as long as participant has not yet been
"Shifted" (once shifted, no refund available & you must complete
the program)
- 31+ days from purchase: no refund available
Membership programs --
- 3 days (72 hours) from purchase = Full refund
available
- 4 + days from purchase: No refund available
- All membership programs require 30 days or more
notice for cancellation, otherwise cancellation will take place the
following month or period (follow Refund Process below for
cancellation)
Refund Process:
All cancellations and
requests for credit must be submitted by e-mail to
Assistant@AimingHigher.com, and followed up by fax to 949-858-8483 or
postal mail to 31441 Santa Margarita Pkwy Ste A103, Rancho Santa
Margarita, CA 92688. All hard products must be returned with the
packing slip and reason for refund request to this postal
address. You must also include your
credit/debit card information - full number,
name on the card, billing address, "secret
code", phone number to issue refunds for credit/debit card
orders.
Refunds or credits will be
considered received as-of the next business date following the e-mail
date stamp, or postmark, whichever is sooner. All refund amounts and
credit amounts are based on the full program fee, regardless of whether
you chose the payment option.
We are sorry but refunds
that do not follow this process will not be considered.
Reach new heights© --
Be the Masterpiece you were meant to be!
Aiming Higher
Quantum Success Co.
31441 Santa Margarita
Pkwy. #A-103 - Rancho Santa Margarita, CA 92688 - Tel: (949) 734-0374
Fax: (949) 858-8583
– http://www.PamRagland.com
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Pam Ragland / Aiming Higher. All rights reserved in all media forms.
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